Services
Services involving just about everything: you can obtain some important information about your stay at Leipzig/Halle Airport here – and about the services available to passengers and visitors. If you have any other questions, please do not hesitate to contact us.
Cash machine
You will find the cash machines from the Leipzig Sparkasse bank in the check-in area and in the departures/arrivals terminal at Leipzig/Halle Airport. There is also a cash machine issuing dollars or British pounds near the arrivals area.
Customs
You can receive information about what you need to consider when leaving Germany and when returning to Germany on the website of the German customs service.
- What limits are there on values and quantities?
- Which goods may only be imported in restricted amounts or not at all?
- How much are the possible dues if the import limit is exceeded?
DB vending machine
New DB vending machine at Leipzig/Halle Airport
The new DB vending machine enables you to buy a ticket for all DB’s local and long-distance services as well as the relevant transport authority simply and quickly at any time. The machine is located in the arrivals area (Terminal B) not far from the airport information desk. You can pay using cash (banknotes and coins), your EC card and all common credit cards. It is also possible to operate the machine in all the common European languages.
Download centre
The most important documents for you
We make available the most important documents as PDF files in our download centre so that you can download them.
Simply click on the document that you require. You can then either view it on your screen or save it.
- House rules [PDF; 0,05 MB]
- Information sheet for pets [PDF; 0,3 MB] (German only)
- Information sheet for food in countries with food and mouth disease [PDF; 0,05 MB] (German only)
- Information sheet for food [PDF; 0,1 MB] (German only)
- Security regulations for hand luggage [PDF; 0,9 MB]
- Passengers and hand luggage list of prohibited items [PDF; 0,03 MB]
- Hold luggage list of prohibited items [PDF; 0,05 MB]
- Terminal map [PDF; 1,5 MB]
Entry and exit regulations
If you are flying abroad, please take note of the regulations in the countries that you are planning to visit. Your travel agent will provide information about this.
Alternatively, you can obtain information about the entry and exit regulations in Germany and the European Union from the passport control offices at Leipzig/Halle Airport at the airport site. Please contact the relevant embassy or consulate for information about destinations outside the EU.
Flight bag machines
There are flight bag machines on the ground floor in Terminal B and before the security checks so that you can purchase plastic bags to take liquids in your hand luggage.
Import of plants
The Julius Kühn Institute provides important information on import of plants.
Information
Our airport information department offers numerous services to make your stay at Leipzig/Halle Airport as pleasant as possible:
- A lost & found office
- A cloakroom service: from EUR 1 per item and day
- Storing security-related items (knives etc.): EUR 1 per item and day
- Storing bulky luggage: EUR 5 per item and day
- Storing keys: EUR 3 per item and day
- Cloakroom service: from EUR 0.50 per item and day
All the prices match the latest Fee Structure
Storage fees (including value-added tax in each case)
Pastoral care
The ecumenical chapel is located on the upper floor of Terminal B. It is open round the clock.
Prayer room for muslims
In the mall between sections C and D.
Passenger rights
Please obtain information from the Luftfahrt-Bundesamt (Federal Office of Civil Aviation).
Planning your time
Please remember when planning your time for arriving at the airport that waiting times may occur during check-in, at the boarding card and security checks or during passport control. In the interests of your safety, the checks must be thorough and careful. We would therefore ask you to arrive at the airport in good time before your departure.
Value-added tax refunds
There is a Global Blue Refund desk mailbox for VAT refunds at the Airport Service GmbH counter
Veterinary regulations
The North Saxon District Administration Office makes available important information on travelling with pets from other countries and importing products of animal origin.
Wi-Fi
Our passengers and visitors can use the Wi-Fi service at the airport free of charge for two hours a day. No registration is needed for this.